The important thing to remember when gathering evidence is that the more evidence the better - that is, the more evidence you gather to demonstrate your skills, the more confident an assessor can be that you have learned the skills not just at one point in time, but are continuing to apply and develop those skills (as opposed to just learning for the test!). Furthermore, one piece of evidence that you collect will not usualy demonstrate all the required criteria for a unit of competency, whereas multiple overlapping pieces of evidence will usually do the trick!
From the Wiki University
What evidence can you provide to prove your understanding of each of the following citeria?
Receive and act upon instructions
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| Listen to instructions and respond appropriately Completed |
Evidence:
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Clarify instructions to ensure understanding of the task |
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Completed |
Evidence:
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Receive and convey messages
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| Receive verbal and written messages and respond appropriately Completed |
Evidence:
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Record and convey information so that messages are understood |
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Completed |
Evidence:
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Demonstrate appropriate interpersonal skills
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| Follow workplace procedures which reflect equal opportunity, anti-discrimination and non-harassment legislative requirements Completed |
Evidence:
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Demonstrate effective interpersonal skills during everyday interactions |
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Completed |
Evidence:
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Provide appropriate information
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| Deal with inquiries in accordance with workplace customer service requirements Completed |
Evidence:
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Establish details of inquiry by questioning and summarising |
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Completed |
Evidence:
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Access and provide relevant information that meets own authorisation and confidentiality requirements |
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Completed |
Evidence:
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Redirect inquiries to relevant personnel for resolution if beyond own area of responsibility |
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Completed |
Evidence:
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Complete all workplace documents legibly and accurately in accordance with workplace procedures |
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Completed |
Evidence:
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